SCORM Compliant Package-SITHACS011 Prepare rooms for guests Quote Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Core units CHCCCS004 Assess co-existing needs CHCCCS007 Develop and implement service programs CHCCCS019 Recognise and respond to crisis situations CHCCSM013 Facilitate and review case management CHCDEV005 Analyse impacts of sociological factors on people in community work and services CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG003 Manage legal and ethical compliance CHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS003 Maintain work health and safety Elective Units CHCMHS007 Work effectively in trauma informed care CHCPOL003 Research and apply evidence to practice CHCADV002 Provide advocacy and representation services CHCADV005 Provide systems advocacy services CHCCCS009 Facilitate responsible behaviour CHCCOM003 Develop workplace communication strategies CHCDIV003 Manage and promote diversity CHCMGT003 Lead the work team If you require RPL Kits with comprehensive benchmarking

Units of competency PSPPCM003 Procure goods and services PSPPCM007 Manage contracts PSPGEN042 Exercise delegations If you require RPL Kits with comprehensive benchmarking

Units of competency CUAPPM421 Contribute to organising productions CPCCWHS1001 Prepare to work safely in the construction industry CUASTA311 Assist with production operations for live performances CUASMT412 Assist in stage managing rehearsals CUASMT517 Assist in stage managing and calling performances CUAWHS312 Apply work health and safety practices CUAPRP411 Coordinate props CUASMT413 Develop and implement production work plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SITHACS011 Prepare rooms for guests Quote Core units BSBINS301 Develop and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.