ERF Checklist-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Pre-Order Units of competency ICTDRE303 Install

Units of competency ICTDRE303 Install a complex digital reception system ICTCBL206 Alter services to existing cable system ICTRFN407 Conduct radio frequency measurements ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL306 Locate and identify cable system faults If you require RPL Kits with comprehensive benchmarking

Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control risks for outdoor recreation activities SISOPLN005 Interpret weather and environmental conditions for outdoor recreation activities SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations SISXFAC001 Maintain equipment for activities Electives SISOBWG001 Bushwalk in tracked environments SISOBWG005 Lead bushwalks in tracked environments SISOFLD006 Navigate in tracked environments SISOCYT001 Set up

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AURLTJ011 Select light vehicle tyres and wheels for specific applications AURLTJ102 Remove

Core units BSBLDR522 Manage people performance BSBPMG541 Manage complex projects CUAIND512 Enhance professional practice using creative arts industry knowledge CUAPPR515 Establish and maintain safe creative practice Elective units BSBWHS504 Manage WHS risks BSBWHS521 Ensure a safe workplace CUACOS405 Develop expertise in pattern development for costume BSBATSIM514 Recruit and induct staff BSBHRM525 Manage recruitment and onboarding BSBMKG541 Identify and evaluate marketing opportunities CUAGRD502 Produce graphic designs for 2-D and 3-D applications CUAGRD515 Design and manipulate complex layouts CUADES511 Implement design solutions CUADES512 Establish

ERF Checklist-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Pre-Order Units of competency ICTDRE303 InstallPlease contact us for more information!