secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking
Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking
and Digital capability - within the real-world context of financial compliance and risk management
Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)
health and work practices Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control BSBESB304 Determine resource requirements for new business ventures Group B: General elective units BSBESB401 Research and develop business plans Group B: General elective units BSBESB407 Manage finances for new business ventures Group B: General elective units SHBBNLS012 Apply advanced nail art Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)
Vocational Placement Kit-CPPSEC2021 Install security equipment and systems Graduate Diploma secure and support sales solutionsA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.