Session Plan-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour FSK Core units BSBWHS307 Apply knowledge

Core units BSBWHS307 Apply knowledge of WHS laws in the workplace BSBWHS308 Participate in WHS hazard identification

Free Audit Assistance Guarantee

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Conduct crushing and screening plant operations RIIPRO302D

Units of competency SITTTSL013 Construct promotional international airfares SITTTSL014 Construct advanced international airfares SITTTSL012 Construct normal international airfares SITTTSL011 Source airfares for domestic flights * We can develop additional elective units that are not listed on request (Please contact us for further information)

Session Plan-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour FSK Core units BSBWHS307 Apply knowledgeOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these