Session Plan-CHCFAM003 Support people to improve relationships EAL Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXIND003 Organise personal work requirements SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks SIRXWHS002 Contribute to workplace health and safety Elective units SIRRFSA001 Handle food safely in a retail environment SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRRMER002 Merchandise food products SIRXOSM001 Identify and review social media and online platforms for organisational use If you require RPL Kits with comprehensive benchmarking

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSSAM411 Sell financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities If you require RPL Kits with comprehensive benchmarking

Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents If you require RPL Kits with comprehensive benchmarking

maintain and test response equipment AHCNSY302 Receive and dispatch nursery products FWPCOT2255 Store materials FWPCOT2254 Maintain chainsaws If you require RPL Kits with comprehensive benchmarking

Session Plan-CHCFAM003 Support people to improve relationships EAL Core units SIRXCEG001 Engage theOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these